Lead Operations

10-12 Years

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Early Applicant

Job Description

Responsibilities

Manage and coordinate day-to-day operations across departments.
Ensure compliance with company policies, safety standards, and regulatory requirements.
Plan, execute, and monitor projects to meet deadlines and quality standards.
Collaborate with cross-functional teams to align operational goals.
Analyze operational metrics to identify trends and areas for improvement.
Prepare reports for senior management on performance and KPIs
Interface with clients and internal stakeholders to ensure service excellence.
Resolve escalated issues and ensure customer satisfaction.

Qualifications

Bachelor's degree in Business Administration, Operations Management, Engineering, or related field.
Minimum 10 years of experience in operations or project management.
Strong leadership and team management skills.
Proficiency in ERP systems, project management tools, and data analysis software.
Excellent problem-solving, communication, and organizational skills.
Ability to work in a fast-paced, high-pressure environment.