Ready to build the future with AI

At Genpact, we don't just keep up with technology-we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment.Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of MuleSoft & Salesforce Integration Tester (QA)

The MuleSoft & Salesforce Integration Tester is responsible for validating end-to-end integrations between MuleSoft APIs and Salesforce platforms. This role ensures data accuracy, system reliability, performance, and security across integrated enterprise applications. The tester works closely with developers, architects, business analysts, and DevOps teams to deliver high‑quality integration solutions.

In this role you will be performing the following.

Key Responsibilities

Integration Testing

• Design, develop, and execute test cases for MuleSoft APIs integrated with Salesforce (Sales Cloud, Service Cloud, Experience Cloud, etc.)
• Validate end-to-end data flow between Salesforce and downstream/upstream systems via MuleSoft
• Perform functional, regression, system, and integration testing for APIs and Salesforce integrations

API & Data Validation

• Test REST/SOAP APIs using tools such as Postman, SOAP UI, or REST clients
• Validate API request/response structures, headers, payloads, and error handling
• Verify data mapping, transformation, and synchronization between MuleSoft and Salesforce objects
• Perform Salesforce object-level validation, including custom objects, workflows, and triggers

Automation & Performance Testing

• Develop and maintain test automation scripts for API and integration testing where applicable
• Execute performance and load testing to ensure system scalability and stability
• Identify bottlenecks and integration performance issues

Salesforce Testing

• Validate Salesforce configurations such as:
  • Objects, fields, validation rules
  • Flows, Process Builder, Apex triggers
  • User roles, profiles, and permissions
• Perform UAT support and defect triage for Salesforce integration releases

Defect Management & Collaboration

• Log, track, and manage defects using tools like JIRA or Azure DevOps
• Collaborate with MuleSoft developers, Salesforce admins, and architects to resolve defects
• Participate in Sprint planning, backlog grooming, and release validation

Documentation & Compliance

• Prepare and maintain:
  • Test plans, test cases, and test execution reports
  • API test coverage documentation
• Ensure integrations comply with security, data protection, and compliance standards

Qualifications we seek in you!

Minimum Qualifications

• Strong experience in MuleSoft Anypoint Platform
• Hands-on testing experience with Salesforce (Sales/Service Cloud)
• Solid understanding of API testing (REST & SOAP)
• Experience with tools such as Postman, SOAP UI, JMeter
• Knowledge of JSON, XML, RAML, and Data Weave basics
• Understanding of Salesforce data model and SOQL

Testing Skills

• Strong knowledge of SDLC/STLC
• Experience in manual and automated integration testing
• Familiarity with CI/CD pipelines and test execution in DevOps environments

Soft Skills

• Strong analytical and problem-solving skills
• Excellent communication and documentation abilities
• Ability to work in Agile/Scrum environments
• Attention to detail and quality-focused mindset

Preferred Qualifications/ Skills

• Salesforce Administrator or MuleSoft certifications
• Experience with automation frameworks (RestAssured, Karate, etc.)
• Knowledge of cloud platforms (AWS, Azure)
• Exposure to DevOps tools like Jenkins, Git, or Azure DevOps

Why join Genpact
. Lead AI-first transformation - Build and scale AI solutions that redefine industries
. Make an impact - Drive change for global enterprises and solve business challenges that matter
. Accelerate your career-Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills
. Grow with the best - Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace
. Committed to ethical AI - Work in an environment where governance, transparency, and security are at the core of everything webuild
. Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let's build tomorrow together.Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.