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Genpact

Lead Consultant - End User Computing

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Job Description

Inviting applications for the role of Lead Consultant - End User Computing

We are seeking a highly skilled EndUser ComputingConsultant to manage and troubleshoot our customer-based End-user Computing. This role will also be responsible for day-to-day Vulnerability and License management, ensuring high availability, scalability, and security across our cloud environment.

Responsibilities

.Intune troubleshooting (specifically client related, Company Portal app installs etc, Autopilot build issues, log collection and analysis)

.Autopilot build testing (testing changes, validating build etc.)

.Mobility:

.Mobile Subscription Account Tidy (Review and Removal of unused subscriptions)

.Mobile Subscription Updates (Updates with appropriate details to help Identify Owner)

.SAM Activities -

.License Reviews

.License reclamation

.Software fulfilment

.Application installs/uninstalls/remediations (shadow IT, last 5% of deployments, small footprint upgrades etc)

.Non-Generic Software Requests review and processing

.Vulnerability Management

.Vulnerability Remediation (manual/automated remediations to improve security posture).

.White glove support to high-risk assets

.Knowledge Article Creation

.Data exercises, generating reports and updating data sets.

Qualifications we seek in you!

Minimum Qualifications

  • Good exp in End-user Computing and cloud technologies.

.Intune troubleshooting

.Autopilot build testing

.Mobility: Mobile Subscription Account and Updates

.SAM Activities -

.Vulnerability Management

Preferred Qualifications/ Skills

.End-user Computing

.Vulnerability Management

About Company

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Job ID: 138334255