Job Description
Title: ServiceNow Administrator
Location: Hyderabad/Mumbai/Bengaluru
Exp Level: 5+
Education: Any Degree
Key Responsibilities:
- 9+ EBS Finance functional support experience
- Support experience of P2P process related to user tickets, month end closing, reconciliation and patch testing.
- Excellent business communication skills
- Ability to speak to business users and process owners to understand the ticket requirements
- Flexible to work EST and extended shifts
- Understanding of Finance business operations
- Analytical, Problem solving and multi-tasking skills
- Provide ongoing support and maintenance activities of the Oracle EBS
- Finance functional modules ensuring they are functioning optimally and meeting business requirements
- Ensure data privacy and security for all financial data
- Advise client on options, risks, and any impacts on other processes or systems
- Assist client in preparing validation scripts, testing scenarios and develop test scripts
- Support client with test script execution
- Follow the SLAs and other terms of the Contractual obligations
- Provide status and ticket updates to the stack holders
- Should take the end-to-end responsibility of the service delivery.
About Us
Datavail is a leading provider of data management, application development, analytics, and cloud services, with more than 1,000 professionals helping clients build and manage applications and data via a world-class tech-enabled delivery platform and software solutions across all leading technologies. For more than 17 years, Datavail has worked with thousands of companies spanning different industries and sizes, and is an AWS Advanced Tier Consulting Partner, a Microsoft Solutions Partner for Data & AI and Digital & App Innovation (Azure), an Oracle Partner, and a MySQL Partner.
About The Team
The Enterprise Applications Cloud ERP practice specializes on Oracle technology and supports our client's full-life cycle needs for both on-prem and cloud products. The practice itself is 100+ FTEs strong located in the US, Colombia, and India and is the fastest growing practice in Datavail.
The right person will exemplify Datavail's core values (Desire to service, Low Ego, Hard Work). So if you are looking for a company that loves it clients just as much we love our team then this is the right place for you.
