Lead Business Execution Consultant

About this role:

Wells Fargo is seeking a Lead Business Execution Consultant Level 1 Product Owner/Business Analyst primarily supporting the integration of generative AI and agentic automation capabilities in the Claims & Recovery Product Team.

In this role, you will:

• Lead cross functional teams to strategize, plan, and execute a variety of programs, services and initiatives
• Drive accountability for assigned initiatives, limit risk exposure, and create efficiencies as appropriate
• Review strategic approaches and effectiveness of support function and business performance
• Perform assessments through fact finding and data requiring creative approaches to solving complex issues, and develop appropriate solutions or recommendations
• Make decisions in highly complex and multifaceted situations requiring solid understanding of business group's functional area or products, facilitate decision making and issue resolution, and support implementation of developed solutions and plans
• Collaborate and consult with members of the Business Execution team and team leaders to drive strategic initiatives
• Influence, guide and lead less experienced Strategy and Execution staff within the group

Required Qualifications:

• 5+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Perform the Team Product Owner/BA responsibilities as defined in the Wells Fargo Agile Playbook
• Provide guidance to the Delivery Team through all phases of the product management life cycle from ideation to value realization.
• Maintain, prioritize, and refine the product backlog
• Closely monitor sprint productivity against capacity and dynamically allocate work during the sprint
• Build and maintain strong business and technology relationships
• Act as a claims subject matter expert
• Act as a Pega subject matter expert
• Collaborate on projects and initiatives to identify impacts, manage and complete project tasks and milestones, providing frequent status updates
• Clearly define and document process flows, user stories, acceptance criteria and other requirements documentation as applicable for complex functionality
• Flexibility to work US Shifts
• 4+ years of Product Owner or equivalent experience delivering technology solutions in an agile environment, with demonstrated success leading and aligning multiple scrum teams toward shared business outcomes.
• 2+ year of Pega Smart Dispute experience
• 2 years of Debit Card, Credit Card, Online, ATM or ACH claims handling experience
• Experience with integrating AI capabilities into customer or operational workflows.
• Strong facilitation and collaboration skills, with the ability to drive decisionmaking, resolve conflict, and broker consensus across diverse stakeholder groups.
• Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment
• Experience delivering software products using agile/scrum principles, including backlog refinement, story definition, acceptance criteria, and valuebased prioritization.
• Exceptional organizational and coordination skills, including the ability to manage crossteam dependencies, maintain clarity across multiple roadmaps, and ensure alignment among varied technical and business partners.
• Proven ability to prioritize work across multiple teams, meet deadlines, and deliver in a fastpaced, dynamic, and complex environment.
• Proficiency with JIRA (or similar Agile management tools), including managing multiteam boards and crossteam dependencies.
• Ability to work effectively across all organizational levels, fostering a culture of flexibility, collaboration, and adaptability.
• Advanced problem solving and technical troubleshooting capabilities, with the ability to translate complex issues into actionable steps.
• Strong communication skills, including the ability to create clarity across geographically distributed teams and virtual environments.
• Ability to work effectively in virtual environment where key team members and partners are in various time zones and locations
• Excellent analytical skills with high attention to detail and accuracy.

Posting End Date:

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

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a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.