Why Join Iris
Are you ready to do the best work of your career at one of
India's Top 25 Best Workplaces in IT industry Do you want to grow in an award-winning culture that
truly values your talent and ambitionsJoin Iris Software — one of the
fastest-growing IT services companies — where
you own and shape your success story.
About Us
At Iris Software, our vision is to be our client's most trusted technology partner, and the first choice for the industry's top professionals to realize their full potential.
With over 4,300 associates across India, U.S.A, and Canada, we help our enterprise clients thrive with technology-enabled transformation across financial services, healthcare, transportation & logistics, and professional services.
Our work covers complex, mission-critical applications with the latest technologies, such as high-value complex Application & Product Engineering, Data & Analytics, Cloud, DevOps, Data & MLOps, Quality Engineering, and Business Automation.
Working with Us
At Iris, every role is more than a job — it's a launchpad for growth.
Our Employee Value Proposition,
Build Your Future. Own Your Journey. reflects our belief that people thrive when they have ownership of their career and the right opportunities to shape it.
We foster a culture where your potential is valued, your voice matters, and your work creates real impact. With cutting-edge projects, personalized career development, continuous learning and mentorship, we support you to grow and become your best — both personally and professionally.
Curious what it's like to work at Iris Head to this video for an inside look at the people, the passion, and the possibilities. Watch it here.
Job Description
Key Responsibilities
- Collaborate with business stakeholders to gather, analyze, and document requirements related to client onboarding, KYC, and client lifecycle management.
- Work on Salesforce-based applications supporting client data, onboarding workflows, and customer intelligence platforms.
- Translate business requirements into functional specifications, user stories, and process flows.
- Understand and document client context data models, including client hierarchies, relationships, and behavioral insights.
- Support the design of solutions for client onboarding journeys & client insights.
- Partner with technology teams to ensure requirements are accurately implemented.
- Perform impact analysis, gap analysis, and data mapping across upstream/downstream systems.
- Participate in UAT (User Acceptance Testing), validate deliveries, and ensure alignment with business expectations.
- Facilitate workshops and discussions with stakeholders across business, compliance, and technology domains.
- Ensure proper documentation including requirement documents, process maps, and data lineage.
- Drive continuous improvement of processes and enhance client experience and operational efficiency.
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Required Skills & Experience
- At least 9 to 10 years of experience as a Business Analyst, preferably in financial services or customer data platforms.
- Experience in client onboarding, KYC, Client insights
- Familiarity with client data management, customer 360 view
- Strong understanding of data flow, APIs, integrations, and system interactions.
- Ability to create process flows, user journeys, and requirement documentation.
- Experience working in Agile/Scrum environments.
- Strong analytical, communication, and stakeholder management skills.
- Knowledge of financial domain (capital markets/wealth management)
- Experience in using Gen AI tools like Cursor/CoPilot/Claude
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Good to Have
- Experience with data visualization or reporting tools.
- Understanding client segmentation and analytics use cases.
- Familiarity with JIRA, Confluence, or similar tools.
- Salesforce (Sales Cloud, Service Cloud, or related ecosystems).
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Key Competencies
- Stakeholder Management
- Analytical Thinking
- Domain Understanding (Client onboarding/KYC/client insights)
- Communication & Documentation
- Problem Solving
Mandatory Competencies
BA - Business Analyst - Business Process Modelling
BA - Business Analyst - Requirement Gathering
BA - Business Analyst - Root Cause Analysis (RCA)
BA - Domain knowledge
Perks And Benefits For Irisians
Iris provides world-class benefits for a personalized employee experience. These benefits are designed to support financial, health and well-being needs of Irisians for a holistic professional and personal growth. Click here to view the benefits.
