VOYA INDIA Overview :-
VOYA INDIA, formerly known as VFI SLK, is a technology-driven, business process transformation
company, driving the evolution of the financial services customer experience through the art of
technology, innovation, and human creativity. As a subsidiary of Voya Financial Inc, we are
dedicated to delivering cutting-edge solutions to Voya's Health (employee benefits), Wealth
(Retirement) and Investment Management Business. Our focus lies in crafting inventive customer centric solutions by digitizing, automating, and optimizing technology and business processes. We
are committed to fostering an environment that celebrates learning, growth and inclusivity while
developing and deploying innovative and impactful solutions for Voya Financial Inc. More
information is available at: - www.voyaindia.com
Job Profile :-
- Consult with configuration managers to determine carrier's requirements and determine the appropriate solution based on their needs and solutions available within the Benefitfocus System
- Manage Salesforce testing tasks within strict deadlines
- Conduct testing efforts for a given set of requirements
- Ensure the development of carrier requirements are accurately and adequately tested and meets the carrier's expectations
- Communicate with internal configuration teams regarding the observations from testing efforts
- Identify and communicate discrepancies within configurations
- Recognize and understand client business issues and guide solutions
- Prioritize work and manage multiple assignments based on delivery and project timelines
- Track progress of tasks assigned and report on progress to configuration team in a timely manner
Knowledge & Experience :-
The ideal candidate has:
- Graduate or equivalent work experience.
- 3-7 Years of Experience.
- Industry knowledge and experience is a plus: Insurance, Benefits Administration, SaaS, Healthcare.
- Detail and process-oriented.
- Experience working with Microsoft Office Suite and Salesforce
- Strong organizational, analytical and problem-solving skills.
- Excellent written and verbal communication skills.
- Proven time management skills.
- Proven ability to meet deadlines.
- Ability to work independently and as part of a team.
- Ability to prioritize and handle multiple priorities while ensuring service requirements are met.
- Demonstrate success in critical thinking and making effective recommendations to resolve issues as they arise.
