L2 Technical Support

Cloudxtreme Technologies Private Limited

Hyderabad

3-6 Years

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Posted 13 days ago
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Job Description

Role & Responsibilities:

ProvideL2 Technical Supportfor end users across multiple technologies.
Handle troubleshooting for Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).
Support Windows & Mac OS, mobile device hardware/software, networking, video conferencing, telephony equipment, and AV systems.
Administer and troubleshoot Active Directory.
Document issues and resolutions while ensuring SLA adherence.

Preferred Candidate Profile:

3 years of experience in technical support or IT helpdesk roles.
Preferred Certifications:ITIL, Microsoft MCITP.
Excellent communication and problem-solving skills.
Willingness to work in a fast-paced environment.

More Info

Job Type:

Permanent Job

Industry:

Information Technology

Role:

Technical Support Engineer

Function:

Employment Type:

Full time

Open to candidates from:

Indian

About Company

Cloudxtreme Technologies Private Limited

We are the Information Technology Services Company providing HR and Finance Digital Transformation Solutions to re-engineer, modernize and automate their Business Processes to maximize their results.
We are specialized in HRMS Software Solutions with both AMS and Implementation Services

Job ID: 135233991

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