L2 Infrastructure & Network Engineer

About ITSecOps

ITSecOps is a modern IT operations and cybersecurity company supporting small and medium businesses across North America and Europe.

We operate with a security first mindset, where infrastructure, cloud, identity, and endpoint security are integrated into day-to-day operations not treated as afterthoughts.

We are looking for a hands on L2 Infrastructure & Cloud Engineer who can independently manage networks, servers, cloud workloads, and Microsoft 365 environments in production.

Role Overview

This is a technical, execution focused role.

You will work on live client environments, handle escalations, support infrastructure migrations, and ensure secure, stable operations across on-premises and cloud platforms.

This role requires strong networking fundamentals, virtualization experience, and working knowledge of Microsoft Intune and M365 security controls.

Key Responsibilities

• Networking & Security

• Configure and manage firewalls (Fortinet preferred)

• Implement and troubleshoot IPsec VPN tunnels

• Manage VLANs, trunking, routing, and subnetting

• Perform firewall rule reviews and basic security hardening

• Servers & Virtualization

• Manage Windows Server environments

• Handle server migrations (on-prem to cloud / tenant-to-tenant)

• Work with VMware and Hyper-V

• Provision and manage Azure compute resources (VMs, networking, storage)

• Microsoft 365 & Endpoint Management

• Configure and manage Intune (MDM & MAM)

• Implement device compliance and security policies

• Work with DLP policies and data protection controls

• Manage SharePoint permissions and access governance

• Operations & Support

• Handle L2 escalations

• Troubleshoot infrastructure, network, and identity-related issues

• Participate in 247 support rotations

• Document configurations, SOPs, and changes clearly

Required Skills & Experience

46 years of hands-on experience in infrastructure and cloud operations

Strong networking fundamentals (VPN, VLANs, firewalls)

Experience with Fortinet firewalls

Solid knowledge of VMware / Hyper-V

Working experience with Azure compute

Hands-on experience with Microsoft Intune (MDM/MAM)

Understanding of DLP and endpoint security concepts

Comfortable supporting multiple business environments

Strong troubleshooting and ownership mindset

Good to Have

Exposure to compliance-driven environments

Experience supporting users across different time zones

Familiarity with Microsoft security tools (Defender, Conditional Access)

Work Conditions

Supports clients in North America and Europe

247 operations environment (rotational shifts)

Fast-paced, responsibility-driven role

• No hand-holding expectation is to own and resolve