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L1 - Desktop Support Engineer

Access Healthcare
Hyderabad
2-7 Years
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  • Posted 6 days ago
  • Over 200 applicants
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Job Description

We are seeking a proactive and skilled L1 - Desktop Support Engineer to join our team. The ideal candidate will be responsible for providing comprehensive technical support for hardware, software, and network issues. This role requires excellent communication skills and a hands-on approach to troubleshooting, ensuring seamless IT operations for our business.

Job Description - Desktop

  • Hardware Management: Perform assembly and troubleshooting of desktops, laptops, and other hardware components.
  • Operating Systems: Handle the installation, configuration, and troubleshooting of all Operating Systems.
  • Network & Applications: Troubleshoot network issues and manage all application updates.
  • Security: Ensure network security through timely antivirus and firewall updates.
  • Peripheral Support: Conduct installation, configuration, and troubleshooting of IP phones and headsets.
  • Service Desk & Issue Resolution: Manage service desk operations for troubleshooting tickets and service requests. Ensure prompt resolution of escalations and high-priority issues for the business.
  • IT Asset Management: Oversee the distribution and maintenance of IT infrastructure assets.

Qualifications

  • Candidates should have excellent communication skills.
  • Graduation: Diploma/BE/BTech.

Application Process

Kindly share your resume to [Confidential Information] or WhatsApp: - 7305291728.

More Info

Job Type:
Permanent Job
Industry:
Health Care
Role:
Technical Support Engineer
Function:
IT
Employment Type:
Full time
Open to candidates from:
Indian

About Company

Access Healthcare

Established in 2011, Access Healthcare remains at the forefront of healthcare management, allowing providers to focus on what matters most – their patients. Our reputation is built on investing in and developing innovative technology allowing us to deliver custom solutions, enhancing the quality and speed of service delivery. As a global leader, we are recognized as a trusted partner by healthcare organizations, offering comprehensive revenue cycle management (RCM) solutions that boost financial performance, streamline operations, and positively impact patient care. We have built one of the most efficient RCM platforms in the industry combining data, proprietary workflow automation, and deep healthcare expertise to drive value for our clients. With more than 27,000 revenue cycle professionals operating 24 global delivery centers in the US, United Kingdom, India, and the Philippines, Access Healthcare emphasizes scalability, automation, and transparency. We collaborate closely with our clients to meet their most imperative needs.

Job ID: 123491745

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Last Updated: 09-03-2026 10:17:07 AM
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