Overview
The DiSC Administrator is a key role responsible for providing assessment ordering information to employees, offering general information about DiSC and other psychometric assessments, and managing the day-to-day administration of these assessments. The ideal candidate will have experience with psychometric assessments and a passion for helping employees grow and develop.
Qualifications & Technical Proficiency
- Bachelor's degree in Human Resources or related field.
- Own and deliver required project management and learning and development services.
- Working knowledge of psychometric assessment is a plus.
Core Responsibilities
- Oversee the group mailbox, responding to DiSC and other related assessment queries.
- Collaborate proactively with internal stakeholders to arrange debriefing schedules, convey assessment completion status, and provide required information as requested.
- Compile debrief decks, including generating facilitator reports, incorporating team data into standard decks, creating a Team Map, and generating reports on non-completes.
- Prepare and maintain internal reports.
- Address and process additional requests made by employees/POCs in consultation with the manager.
Work Experience
- 2+ years of experience in learning and development, human resources, or a related field.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with internal stakeholders and provide required support.
- Commitment to continuous learning and staying updated on industry trends and best practices in learning and development technology.
Behavioral Attributes
- Strong interpersonal and communication skills, with the ability to frequently interact with Senior Managers, Business leads, etc.
- Demonstrated ability to think creatively and generate ideas for process improvements.
- Pays close attention to detail to ensure that the debrief deck is updated and aligns with assessment reports.
- Effective collaboration with team members, clients, and other stakeholders.
- Ability to meet deadlines and deliver high-quality work within established timelines.
Work Conditions
- Capability to accommodate 24/7 shift schedules as needed.
- Regular adherence to US shift schedules, potentially involving night shifts in India.
- Facilitate and oversee interactions with various stakeholders, including senior leadership teams, as necessary.
- Office-based work exclusively; remote work is not available.
