Role & Responsibilities:
- Serve as the single point of accountability for all assigned insourcing projects, ensuring seamless execution and delivery.
- Address and resolve any issues arising during the project's progress by collaborating promptly with relevant stakeholders.
- Foster strong relationships with onshore offices and internal stakeholders through regular meetings, while identifying opportunities for further operational migrations.
- Coordinate daily activities and facilitate meetings between clients and company's officials.
- Document meeting minutes, provide required information, and respond to client inquiries effectively.
- Plan and execute insourcing initiatives in alignment with project objectives, collaborating closely with the service team.
- Organize periodic review meetings with clients and ensure timely provision of necessary information.
- Manage project timelines and provide accurate MIS reporting to both clients and management.
Required Skills:
- Exceptional communication and negotiation abilities.
- Proficiency in developing detailed project plans, timelines, and milestones.
- Strong expertise in project management methodologies, such as Agile, Scrum, Kanban, or Waterfall.
- Familiarity with project management tools like Jira.
- Excellent coordination and time management skills.
Qualifications: Bachelor's degree.
Experience: Min 7 years of experience in Banking Operations & Project Management. Certification in Project Management and experience in International Banking will be considered a significant advantage.
