KYC Analyst

Job Description

At American Express, our culture is built on a 175-year history of innovation, sharedand Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role

American Express Global Commercial Services (GCS) is the Global leader in the Commercial Payments Solutions space and subsequently continues to be an exciting and fast-growing segment. To maintain success, accelerating sales and driving profitable charge volume growth are critical for the organization. The Sales Enablement, Pricing and Transformation (SPT) team is a core constituent in fuelling this agenda, by finding opportunities to change the way we work and do business for the future.

Key Responsibilities:

• Responsible for contacting clients with overdue accounts to secure the settlement of the account. Also they do preventive work to avoid future overdues with accounts that have a high exposure.
• Perform comprehensive KYC reviews and remediation for corporate accounts in line with regulatory requirements and internal policies
• Ensure accurate and current client data is captured, validated and maintained across systems
• Document analysis, conclusions and decisions clearly to support audit, QA and regulatory reviews.
• Identify data gaps, inconsistencies, and potential risk indicators, escalating issues aa appropriate
• Support quality assurance reviews to ensure consistency accuracy and high standards of outcomes.
• Partner with KYC Remediation, Client Management, Global Servicing and project teams to resolve issues efficiently
• Contribute to Project deliverables, including remediation efforts, issue resolution and stakeholder support
• Support project driven changes, process enhancements

Minimum Qualifications

• At least 2 years experience working directly with our corporate clients in current or previous role
• Knowledge of Know Your Customer (KYC) policy and or processes
• Strong knowledge of KYC/AML requirements for corporate clients
• Experience conducting account reviews, remediation, and due diligence.
• Strong analytical and critical thinking skills
• High attention to detail and accuracy in documentation and data management.
• Clear, professional written and verbal communication skills.
• Proven ability to work effectively across teams and functions
• Effective time management and prioritization in high-volume environment
• Adaptability to changing priorities and project demands.
• Highly motivated self-starter who can deliver strategic thought leadership and lead projects with limited guidance

Preferred Qualifications

• Experience working with corporate clients and complex ownership structures preferred
• Familiarity with remediation programs and large-scale regulatory projects is a plus

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.