KOTAK Banking (Sales Voice Process) || Outbound Process

We are seeking a results-driven Telecalling Officer to join our team for a sales voice process focused on Kotak Banking. The ideal candidate will be responsible for outbound calls, engaging with potential customers to sell banking products and services.

Roles and Responsibilities

• Conduct outbound calls to potential customers to pitch and sell Kotak Banking products and services.
• Actively listen to customer needs and provide information on products that align with their requirements.
• Achieve and exceed monthly and quarterly sales targets.
• Maintain a comprehensive knowledge of all banking products and services offered.
• Document all sales activities, customer information, and call outcomes accurately in the system.
• Follow up on leads and inquiries to maximize sales opportunities.

Skills Required

• Experience in sales or telecalling, preferably within a voice process.
• A strong understanding of the banking or financial services industry is a plus.
• Excellent verbal communication skills and a persuasive attitude.
• The ability to handle rejection and remain motivated.
• Goal-oriented with a proven track record of meeting sales targets.
• Strong negotiation and problem-solving skills.
• Proficiency in basic computer applications and customer relationship management (CRM) software.