Kitchen Operations Manager

Company Description

Magic-O-Meal, founded on January 4, 2010, was established by two MBA students to provide Mumbaikars with tasty and nutritious meals that feel like home-cooked food. Serving over 5,000 clients, the company specializes in corporate and school catering services, offering meals ranging from breakfast to dinner. Magic-O-Meal has partnered with prominent corporate clients, including ICICI Bank, ITC, and Tata Group, as well as top schools like Ecole Mondiale International School and Poddar International School. With a dedicated and professionally trained team, the company takes pride in delivering hygienic, high-quality meals tailored to the needs of its clients. Their offerings also include packed meals customized for diverse occasions such as corporate functions, social events, and private gatherings.

Role Description

Key Result Areas

1. Dispatch & Logistics

Plan and supervise daily dispatch schedules to ensure timely and accurate delivery.

Coordinate with logistics and transport teams to optimize routes and delivery efficiency.

Monitor vehicle hygiene, temperature control, and loading procedures.

Ensure proper documentation for dispatch, delivery notes, and returns.

2. Stores & Inventory Management

Oversee receipt, storage, and issuance of raw materials and packaging items.

Maintain FIFO/FEFO practices and inventory accuracy.

Monitor stock levels to avoid shortages, wastage, or over-stocking.

Coordinate with procurement for timely replenishment.

3. Utilities Management (Water, Gas, Electricity)

Ensure uninterrupted supply of water, gas, and electricity for kitchen operations.

Monitor usage, prevent wastage, and control utility costs.

Coordinate maintenance and troubleshooting of utility systems.

Ensure compliance with safety norms for gas pipelines and electrical systems.

4. Security & Facility Management

Oversee security staff and ensure controlled access to the facility.

Implement security protocols for people, materials, and assets.

Monitor CCTV systems and incident reporting.

Ensure cleanliness, pest control, and overall facility upkeep.

5. Team Management & Coordination

Lead and supervise operations staff across departments.

Prepare duty rosters and ensure adequate staffing.

Conduct training on SOPs, safety, and hygiene.

Promote discipline, accountability, and teamwork.

6. Compliance & Reporting

Ensure compliance with statutory, safety, and labor regulations.

Prepare daily, weekly, and monthly operational reports.

Track KPIs related to dispatch efficiency, quality, wastage, and costs.

Support management during audits and inspections..