Key Result Areas:
- Customer experience delivery and management
- Achieve business volumes.
- Relationship management
- Compliance Management
Job Description:
1)Customer experience delivery and management
- Handle store walk-ins - Understand customer requirement & co-create designs with customers. Guide customers on material, product, and accessories selection.
- Ensure timely closure of designing with customers as per sales process. Create estimates & follow up with customers.
- Visit customer homes for inspection of site jobs.
2) Achieve business volumes
- Lead generation through architects and interior designers by relationship building.
- Create designs in 3D software and AutoCAD.
- Ensure timely order booking, collections.
- Close orders and achieve desired sales targets.
3) Relationship management
- Resolve customer complaints by coordinating with all stakeholders.
- Take completion certificate signoffs from customers.
- Required to do follow-ups post sales.
- Required to go on site for taking Measurement.
4)Compliance Management
- Work as per defined policies and procedures.
- Should be comfortable working on weekends (Saturday & Sunday)
Qualifications Required: Graduate in any discipline/ Degree/Diploma in Interior Designer/Bachelors in Architecture
Preferred Qualification: Degree/Diploma in Interior Designer/Bachelors in Architecture
SPECIAL SKILLS REQUIRED
Essential: Proficient in Auto CAD, Sketch up and MS Excel. Excellent creativity in designing & conceptualizing, well verse with designing residential interiors. Good communication and writing skills. Ability to sketch detailed drawing.
Competencies Required:
- Result Orientation with Execution Excellence
- Customer Centricity
- People Development and Collaboration
- Initiative & adaptability
- Effective communication
- Bold & persuasive
Experience:
2 Year of Experience for Bachelors in Architecture/Degree in Interior Designing & 3 Years work experience for Diploma in Interior Designing/Graduate in ay discipline.