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Unilever

Key Accounts Executive

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Job Description

Job Title: Key Account Executive, qcom

Location: Mumbai

We are looking for a driven and commercially savvy Key Account Executive to manage and grow HUL's business on quick commerce platforms. The incumbent will be responsible for end-to-end account management, ensuring excellent product availability, driving category leadership, and executing joint business plans with the platform partner.

This is a high-impact, high-visibility role at the intersection of FMCG and new-age commerce, requiring a blend of analytical thinking, relationship management, and executional excellence.

Key Responsibilities

  • Account Management & Business Development
  • Serve as the primary point of contact for quick commerce account
  • Develop and execute Joint Business Plans (JBPs) aligned with HUL category and revenue objectives.
  • Drive new product listing (NPD) and ensure first-mover advantage for HUL innovations on the platform.
  • Revenue & GMV Growth
  • Achieve monthly, quarterly, and annual revenue and GMV targets across HUL's portfolio (Home Care, Beauty & Personal Care, Foods & Refreshments).
  • Identify and capture upsell and cross-sell opportunities within the account.
  • Monitor sell-through rates, conversion, and demand patterns to optimize assortment and pricing.
  • Availability & In-Stock Management
  • Ensure 95%+ SKU availability across dark stores and fulfilment centers in assigned geographies.
  • Coordinate with supply chain and the platform's inventory team to prevent stockouts and overstock situations.
  • Track and resolve fill rate and OTIF (On-Time In-Full) issues proactively.
  • Promotions & Trade Marketing Execution
  • Plan and execute promotional campaigns including discounts, combo offers, banner ads, and search placements on the platform.
  • Coordinate with HUL's trade marketing and shopper marketing teams to drive platform-specific activations.
  • Track ROI of trade spends and promotional investments; provide timely post-activity reports.
  • Data Analytics & Reporting
  • Leverage platform dashboards and internal tools to track daily/weekly sales performance.
  • Prepare and present weekly business reviews (WBRs) and monthly account scorecards.
  • Analyze category share, competition benchmarking, and consumer purchase trends to derive actionable insights.
  • Cross-functional Coordination
  • Work closely with supply chain, finance, legal, and brand teams to ensure smooth operations.
  • Manage deductions, claims, and reconciliations in coordination with accounts and finance teams.
  • Partner with the digital shelf team to optimize product content, imagery, and ratings/reviews.

All official offers from Unilever are issued only via our Applicant Tracking System (ATS). Offers from individuals or unofficial sources may be fraudulentplease verify before proceeding.

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About Company

Job ID: 145100063

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