This role requires taking 100% ownership of assigned business, focusing on building strong customer relationships and driving sales.
Key Responsibilities:
- Take 100% ownership of the business given to handle, including building relationships and initial introduction of the organization and its offerings.
- Perform CRM demonstration.
- Actively build and manage positive business and customer relationships using a web-based CRM.
- Understand customer logistic needs and requirements.
- Determine customer requirements and expectations to recommend specific products and solutions.
- Achieve agreed upon sales targets and outcomes within schedule.
- Focus on Churn Management, Growth mindset, Last mile, First mile & Customer query resolve.
- Cross-sell products to enhance business and customer satisfaction.
- Perform effective online demos of web-based CRM and cross-sell products.
Candidate Requirements:
- Bachelor's Degree.
- Track record of over-achieving targets.
- Strong phone presence and experience in handling dozens of calls per day.
- Experience working with CRM and proficiency in Excel.
- Excellent verbal and written communications skills.
- Strong listening and presentation skills.
- Ability to multi-task, prioritize and manage time effectively.
