Key Account Manager (Sales)

Welcome to Content Whale, where we redefine the content industry. Content Whale is a leading content marketing and digital growth company helping businesses, startups, agencies, and authors grow through strategic content and marketing solutions. Our expertise includes Content Writing, SEO, AI Search Optimization (AEO & GEO), LinkedIn Branding, and Book Writing & Publishing Services. We work with clients across industries to deliver impactful solutions that improve their digital presence and business growth.

Content Whale is looking for an Account Manager – Sales to manage client relationships, understand business requirements, coordinate with internal teams, and ensure successful project delivery. The ideal candidate will act as the bridge between clients and internal teams, ensuring smooth communication, timely execution, client satisfaction, and opportunities for account growth.

As an Account Manager – Sales, you'll be the main point of contact for client accounts, managing relationships, coordinating projects, and ensuring clients receive the best experience throughout their journey. Your key responsibilities include (but are not limited to):

• Manage client accounts and maintain strong long-term relationships.
• Understand client goals, requirements, briefs, and project timelines.
• Coordinate with internal teams including Content, SEO, Design, Web, and Email Marketing.
• Track project progress and ensure timely delivery of deliverables.
• Conduct client calls, meetings, and regular updates.
• Prepare proposals, presentations, and account-related documents.
• Handle client concerns, feedback, and escalations effectively.
• Identify upselling and cross-selling opportunities within existing accounts.
• Support client renewals and account growth initiatives.
• Ensure smooth communication between clients and internal teams.
• Maintain high levels of client satisfaction and engagement.

1. Bachelor's degree in Business, Marketing, Communications, or a related field.
2. 2–5 years of experience in Account Management, Client Servicing, Sales, or Business Development.
3. Strong communication, presentation, and relationship-building skills.
4. Experience managing multiple client accounts and projects.
5. Ability to coordinate with cross-functional teams.
6. Problem-solving mindset with strong attention to detail.
7. Experience in digital marketing, content, SEO, or agency environments is preferred.

What's in it for you

• Competitive Salary + Performance Incentives
• Exposure to Digital Marketing, SEO, Content, and Branding Projects
• Learning & Development Opportunities
• Employee Recognition Programs
• Sponsored Lunch
• Paid Leaves & Company Holidays
• Team Events and Engagement Activities

Join us and become a key player in reshaping the content marketing space. We're not just a team we're a content revolution.