Key Account Manager

Company Description

Policybazaar.com is a leading online insurance platform in India and a flagship brand of PB Fintech. It operates in the fintech and insurance ecosystem, including in international markets like the UAE through Policybazaar.ae. Backed by prominent investors, Policybazaar.com focuses on educating individuals about insurance products and addressing the needs of an underserved online insurance market. The platform aims to simplify insurance and provide better access to a wide range of products, making it a trusted choice for customers.

Role Description

This is a full-time on-site role for a Key Account Manager based across Karnataka. The Key Account Manager will be responsible for managing and nurturing key client relationships, developing tailored business plans, ensuring the delivery of exceptional customer service, and overseeing the overall satisfaction and growth of assigned key accounts. The role also involves analyzing client needs, identifying opportunities for growth, and collaborating with internal teams to meet business objectives.

Qualifications

• Strong Account Management and Key Accounts expertise to build and sustain robust client relationships.
• Analytical Skills and Business Planning capabilities to develop strategic responses to client needs and identify revenue opportunities.
• Customer Service skills to ensure client satisfaction through prompt and effective communication.
• Excellent interpersonal, negotiation, and problem-solving skills.
• A bachelor's degree in Business, Marketing, or a related field is preferred.
• Previous experience in the insurance or fintech industry is an advantage.
• Proficiency in CRM software and data analysis tools is desirable.