Key Account Manager

Role: Key Account Manager

Location: Ahmedabad (Looking for an Ahmedabad-based candidate only)

Experience: 1–3 Years

Qualification: Any Graduate

CTC: 4 LPA CTC

What You'll Do:

• Act as the primary point of contact for your client portfolio
• Drive key metrics like MRR, NPS, Retention & Product Usage
• Help clients grow using a consultative approach
• Ensure timely renewals & identify upsell/cross-sell opportunities
• Collaborate with internal teams for seamless service delivery
• Share market feedback to improve product offerings
• Generate referral leads from existing clients

What We're Looking For:

• Strong client relationship & communication skills
• Analytical mindset with ability to manage business metrics
• Problem-solving & presentation skills
• Ability to work in a fast-paced, customer-facing role
• Willingness to travel when required

Shift Details:

(Frontend KAM): 10:00 AM – 7:00 PM

(Backend KAM): 2:00 PM – 11:00 PM