About Us
Kirana Clubis India's largest community of kirana stores, connecting over 3 million kirana store owners across the country. We are on a mission to empower small retailers with news, knowledge, and supply opportunities that drive growth. We bring together brands, wholesalers, and retailers on one seamless platform. We're on a mission to revolutionize general trade in India, and we're expanding at an incredible pace!
Role
We are looking for a high-impact Key Account Manager/Category Manager to own and drive growth across a portfolio of strategic brands. In this role, you'll actively manage relationships, own revenue goals, optimize seller performance, and play a central role in our marketplace success.
You will build and maintain strong brand partnerships, drive category/ seller growth, and ensure a seamless experience for buyers and sellers by collaborating effectively with supply chain, CX, and product teams.
Key Responsibilities
- Own and grow a portfolio of strategic brands/sellers with full P&L responsibility
- Drive revenue growth through strong account management, relationship building, and performance tracking
- Ensure SKU availability, manage DOH and ageing inventory, and lead liquidation or SoR interventions when needed
- Identify and onboard new brand partners, including seasonal and B2B opportunities (e.g., IndiaMART, Lots)
- Track seller-level GTV, fill rates, and key SKUs; execute plans to expand high-impact SKUs
- Plan and optimize seller-level promotions, discounts, ad spend, and trade/consumer schemes
- Gather and share category insights regularly; monitor competitor activity and trends
- Collaborate with CX, product, and supply chain teams to improve seller experience and platform performance
- Plan and execute peak-season strategies and ensure timely, high-quality execution
- Lead periodic client reviews and align on joint business plans
- Address and resolve operational issues swiftly to ensure smooth execution
Who Should Apply
- Experience: 25 years in e-commerce, key account management, or category management (experience in FMCG or B2B marketplaces is a plus).
Skills:
- Strong analytical and data-driven decision-making skills.
- Excellent relationship management, negotiation, and communication skills.
- Experience in driving sales growth through promotions, ad spend, and SKU expansion.
- Ability to collaborate cross-functionally with product, SCM, and CX teams.
- Proactive problem-solving and project management skills.
- Ability to prioritize and deprioritize tasks based on business impact, and stakeholder needs
Attitude:
- Self-starter with a passion for driving marketplace growth.
- Comfortable in a fast-paced, dynamic startup environment.
Why Join Us
- We're a lean team, you'll get to own things end-to-end and see your work in action.
- Direct impact, zero fluff: what you do here will move real business metrics.
- Work closely with smart folks across product, ops, and CX.
- Fast-paced, high-trust culture where ideas (and execution) matter.
Job details
- Location: HSR Layout, Bengaluru
- Experience: 25 years in e-commerce, key account management, or category management
- Education: MBA preferred, but not mandatory for strong relevant experience
Join us to be part of a high-ownership team that's transforming the way India's kirana stores operate.
