Key Account Manager ( Farming role)

Finkraft is on a mission to simplify and streamline enterprise finance operations. We help large organizations digitize and automate complex workflows like invoice reconciliation, vendor compliance, GST input credits, and more all while delivering measurable business impact.

We're looking for an experienced Key Account Manager Enterprise focused on farming, consultative expansion, and value-driven relationship management. This role will be responsible for managing high-value enterprise accounts, identifying opportunities for upsell and cross-sell, and delivering strategic, data-backed solutions that lead to customer retention, growth, and advocacy.

• Build and maintain deep relationships with CXOs, Finance Heads, and key decision-makers in enterprise accounts.

• Understand clients AS-IS processes through structured discovery and stakeholder interviews.

• Serve as the trusted advisor, aligning Finkraft's solutions with business objectives and compliance needs.

  
  

• Identify consultative opportunities and drive upsell/cross-sell across product lines.

• Develop business cases, proposals, and ROI narratives to support expansion discussions.

• Work closely with product and sales to shape solutions based on client use cases and pain points.

  
  

• Leverage product usage data, GST insights, and financial metrics to demonstrate business impact.

• Conduct quarterly business reviews (QBRs) and share actionable insights to stakeholders.

• Drive customer advocacy by showcasing measurable wins across cost savings, efficiency, and compliance.

  
  

• Proactively manage renewals, handle objections, and structure win-win commercial agreements.

• Nurture long-term relationships and turn satisfied customers into advocates and referral partners.

• Influence internal and external stakeholders to maximize product engagement and strategic alignment.

  
  
  

• 2-4 years of experience in Customer Success / Account Management for enterprise SaaS / Fintech clients.

• Strong exposure to finance or tax technology (GST, invoicing, compliance, or ERP integrations is a plus).

• Demonstrated ability to farm and grow key accounts through strategic consultative selling.

• Excellent communication and presentation skills can talk numbers with CFOs and workflows with AP teams.

• Highly data-driven, with experience in building financial narratives, ROI models, and usage insights.

• Proven experience managing complex enterprise stakeholders across levels and departments.

  
  
  

• Work on high-impact enterprise products used by CFOs and finance teams

• Direct exposure to CXO-level stakeholders across large enterprises

• Strong learning curve in finance, compliance, GST, ERP, and enterprise SaaS

• Ownership-driven culture with real responsibility from day one

• Opportunity to build 01 and scale solutions in a fast-growing fintech

• Data-driven decision making and measurable business impact

• Cross-functional collaboration with product, tech, and finance experts

• Career growth in enterprise sales & account management roles

• Performance-oriented environment that rewards outcomes, not just effort

• Startup agility with enterprise-grade customers