Key Account Manager

Primary Responsibilities:

To manage and grow relationships with strategic clients, ensuring customer satisfaction, retention,

and revenue growth through tailored solutions and proactive account management.

Key Responsibilities –

- Develop and maintain strong relationships with key clients.

- Understand client needs and provide customized solutions.

- Drive revenue growth by upselling and cross-selling products/services.

- Coordinate with internal teams to ensure timely delivery and support.

- Monitor account performance and prepare regular reports for management.

- Negotiate contracts and close agreements to maximize profits.

- Resolve client issues promptly to maintain trust and satisfaction.

Educational qualifications preferred:

• B.Tech or B.E. in any field with MBA

Experience : 5 to 12 yrs of experience (minimum 5 years in KAM)

Required Skills:

-Proven track record of managing large/strategic accounts.

- Strong negotiation, communication, and interpersonal skills.

- Excellent presentation and communication skills, both written and verbal, for engaging

stakeholders.

- Demonstrated capacity to work under pressure and meet deadlines in a fast-paced environment.

- Effective team collaboration and leadership potential, fostering cross-functional cooperation.

- Solid commercial acumen, with the ability to translate business insights into actionable growth

strategies.

- Ability to analyze data and prepare client-focused strategies.

- Strong chemistry know-how, enabling deep understanding of product applications, technical

specifications, and industry standards to support client solutions