Key Account Manager, FASTag Acquiring & API

The role is responsible for driving and scaling the FASTag Acquiring and API partnerships for FASTag Issuance on a pan‑India basis. The incumbent will lead end‑to‑end business development, onboarding, and relationship management with key ecosystem stakeholders including system integrators, parking operators, municipal authorities etc. This position requires a hands‑on professional with deep domain expertise in toll acquiring within the banking/fintech ecosystem, capable of identifying new opportunities, and ensuring seamless operational execution.

Deliverables

• Strategic Partnership Management: Develop and maintain strong relationships with system integrators, parking operators, municipal authorities to drive the adoption and expansion of FASTag acquiring and scaling Issuance API business.
• Business Development: Identify and pursue new business opportunities within the ecosystem, negotiating and closing deals that align with the bank's strategic objectives.
• Operational Oversight: Ensure seamless integration with partners, operations & coordinating with internal teams to address any issues promptly.
• Compliance and Risk Management: Ensure all partnerships and operations comply with regulatory requirements and internal policies, mitigating any associated risks.
• Market Analysis: Stay abreast of industry trends, competitor activities, and regulatory changes to inform strategy and maintain a competitive edge
• Performance Monitoring: Track and analyze the performance of partnerships and initiatives, preparing regular reports for senior management to inform decision-making.

Key competencies

• Relationship Management: Strong interpersonal and communication skills to build and maintain effective partnerships.
• Negotiation: Proven ability to negotiate and close complex deals with multiple stakeholders.
• Analytical Thinking: Ability to analyze market trends and performance data to inform strategic decisions.

Working Experience:

• 2 to 4 years of experience in the FASTag acquiring or similar business, with a proven track record of managing relationships and a deep understanding of the associated business processes
• Comprehensive understanding of the NETC-FASTag ecosystem, including regulatory frameworks, technological requirements, and market dynamics.
• Prior experience in commercial negotiations
• Mandatory B2B/Corporate work experience