Key Account Manager - Ecommerce

Luxury Personified LLP

Job Title: Key Account Manager – E-commerce

Experience Required: 4 - 7Years

Role Objective

We are looking for a detail-oriented and agile Key Account Manager to support our growing e-commerce business on platforms such as Amazon and Flipkart. This role demands hands-on knowledge of marketplace, operations, catalogue hygiene, fulfilment processes, return management, and a strong understanding of promotional strategies. The ideal candidate should be operationally sound and analytically inclined to contribute to daily growth and long-term goals.

Key Responsibilities.

• Manage and grow brand presence across Amazon, Flipkart, and other marketplaces.

• Hands-on execution and oversight of Amazon FBA and Flipkart Fulfilment processes.

• Ensure 100% catalogue hygiene with timely updates of product information, images, and keywords.

• Keep pace with latest advertising features, algorithm changes, and marketplace policies.

• Manage customer returns, cancellations, and reverse logistics processes efficiently.

• Handle end-to-end operations including product listings, promotions, pricing, deals, and discounts.

• Troubleshoot and resolve daily operational issues on Amazon & Flipkart with speed and accuracy.

• Track and analyse performance data to identify gaps, improve listings, and drive conversion.

• Prepare regular reports on sales performance, account health, and competitive insights.

Education: UG – Any Graduate

Why Join Luxury Personified

This is an excellent opportunity to join a dynamic team that is shaping the future of premium consumer electronics online. Work directly with leading global brands, take ownership of daily marketplace operations, and grow in a high-visibility e-commerce role.