Key Account Manager - E-Commerce

Company Description

Webby Toys was founded with the vision to spread joy, inspire creativity, and nurture young minds with its smart, innovative, and fun-filled toys. By focusing on shaping bright futures for children, Webby Toys aims to make a positive impact on future generations and encourage creative thinking. Aligned with the Make in India initiative, the company takes pride in promoting Indian-made products and sharing excellence with the global market. Webby Toys is dedicated to creating high-quality toys that bring smiles to children while fostering imaginative play.

Role Description

This is a full-time, on-site Key Account Manager role based in Dwarka, New Delhi. The Key Account Manager will be responsible for managing and growing Webby Toys presence across various online platforms. This is an ownership-driven role with direct impact on revenue and growth.

Key Responsibilities

Marketplace Account Management

End-to-end management of Amazon, Flipkart and other accounts

Overseeing listing creation and optimization, SEO improvements, A+ content coordination

Monitoring catalog health, ratings, reviews, and suppressions

Planning and executing deals, promotions, and sale events

Quick Commerce Management

Managing Blinkit, Zepto, and Instamart accounts

Assortment planning and SKU optimization

Ensuring stock availability and maintaining fill rates

Coordinating with category managers to improve visibility and performance

Performance and Growth

Tracking daily sales performance, ACOS, TACOS, and ROI

PPC planning for all the advertisements

Identifying underperforming SKUs and creating revival strategies

Using data insights to improve conversion and revenue

Inventory and Operations

Demand forecasting and replenishment planning

Coordinating with supply chain and warehouse teams

Managing FBA and marketplace warehouse operations

Minimizing stock-outs and overstock situations

Platform Relationship Management

Building and maintaining strong relationships with platform category managers

Negotiating placements and campaign participation

Ensuring compliance and reducing risk of penalties

Ideal Candidate Profile

24 years of experience managing e-commerce accounts

Brownie points for experience handling quick-commerce platforms

Strong skills in Business Planning and strategic decision-making

Excellent Analytical Skills to assess account trends and identify growth opportunities

Strong communication and negotiation skills

Strong understanding of marketplace algorithms and PPC

Proficient in Excel and inventory planning

Highly analytical and data-driven

Strong ownership mindset and ability to work in a fast-paced environment

Experience in the toy or consumer goods industry is a plus