We are seeking a highly motivated and results-oriented B2B Key Account Manager (KAM) to manage and grow our national hotel chain accounts for our Fast-Moving Consumer Goods (FMCG) portfolio.
The ideal candidate will be responsible for building and nurturing long-term, strategic relationships with key stakeholders across procurement, F&B, and operations at a national level to drive sales, distribution, and profitability
.
The recruit will be based out of Bangalor
e.
PFB detailed JD for this positi
on:
Account Strategy & Sales Gr
- owthDevelop and execute comprehensive National Account Plans for assigned hotel chains, aligning company objectives with client needs to maximize sales, distribution, and profitabil
- ity.Achieve aggressive sales volume and revenue targets for the assigned portfolio across multiple product categories (e.g., amenities, mini-bar items, cleaning supplies, food service produc
- ts).Lead complex commercial negotiations for annual contracts, listings, pricing, and promotional activities across the national network of hot
- els.Identify and secure new business opportunities within existing accounts (e.g., new product introductions, enhanced category space, cross-selli
- ng).Regularly analyze sales data, market trends, and competitor activities to provide insights and adjust strategy to maintain competitive advant
age.Relationship Management & Partner
- shipServe as the primary point of contact and trusted advisor for all key personnel within the national hotel chain accounts, including Head Office procurement, Category Managers, and Brand Lead
- ers.Cultivate and maintain strong, long-lasting strategic relationships to ensure high levels of customer satisfaction and loya
- lty.Conduct regular business reviews to track performance, present new product/category opportunities, and ensure mutual goals are being
- met.Effectively resolve high-level customer issues and complex complaints in a timely and professional man
ner.Internal Collaboration & Execu
- tionCollaborate cross-functionally with internal teams including Marketing, Trade Marketing, Supply Chain, Finance, and Product Development to ensure seamless execution of account plans and product launc
- hes.Provide accurate and timely sales forecasts and performance reports for internal stakehold
- ers.Manage the assigned trade marketing budget and promotional spend, ensuring optimal ROI (Return on Investment) for all investme
- nts.Work with field sales/operations teams to ensure consistent execution of agreed-upon programs, promotions, and product placement at the individual hotel property le
vel. Required Skills & Qualificat
- ionsBachelor's degree in Business Administration, Marketing, Sales, or a related fi
- eld.5+ years of proven Key Account Management or National Account Management experience, specifically managing large B2B clie
- nts.Mandatory experience within the FMCG (Fast-Moving Consumer Goods) sector, with a strong preference for experience selling to the HoReCa (Hotels, Restaurants, Cafes) chan
- nel.Demonstrated ability to develop and execute strategic business plans to achieve sales targ
- ets.Exceptional negotiation, presentation, and communication skills (written and verb
- al).Strong analytical skills with proficiency in using CRM software (e.g., Salesforce) and Microsoft Office Suite (especially Excel and PowerPoi
- nt).Ability to travel nationally as required for key client meetings and site vis
- its.A self-starter with a proactive, results-driven, and entrepreneurial min
dset