We are looking for a Key Account Manager to manage high-value client accounts, drive growth, and maintain long-term partnerships. This role focuses on client relationship management, identifying upselling opportunities, and ensuring seamless coordination between clients and internal teams.
Key Responsibilities
- Manage and grow key client accounts by understanding their business needs and objectives.
- Act as primary point of contact for clients and ensure consistent communication.
- Identify opportunities for upselling and cross-selling solutions to maximize account value.
- Coordinate with internal teams to ensure timely service delivery and resolution of client issues.
- Monitor account performance, prepare reports, and maintain client satisfaction levels.
- Develop strategies for account growth and maintain strong professional relationships with decision-makers.
Requirements
- Candidate should have 1 to 5 years of experience in key account management, client management, or sales roles.
- Strong relationship-building and negotiation skills are required to maintain and grow accounts.
- Ability to understand client business objectives, identify solutions, and deliver value is essential.
- Excellent communication, interpersonal, and coordination skills are necessary for working with multiple internal teams.
- Organized, proactive, and capable of managing multiple accounts simultaneously is important.
- Basic understanding of reporting, CRM, and account management processes is required.
Benefits
- Career growth and learning opportunities
- Performance-based incentives and rewards
- Supportive and collaborative work environment
