Job Description - ServiceNow Senior - Developer Role
Location - Chennai
Experience : 4 - 5 Years
Very Good Communication Skills
Experience 4 to 5 Years (ServiceNow Development)
Experience in ServiceNow Development
Experience in ServiceNow Administration
Knowledge in UI, HTML, CSS, Java Script
Optional: Experience in ServiceNow ServiceNow Configuration Management Database (CMDB) - NON MANDATE
Bachelor degree in discipline related to functional work or role with relevant work experience or demonstrated ability to meet the job requirements through a comparable number of years of applicable work experience
Detailed JD
Assist in the administration, configuration, and ongoing maintenance of the ServiceNow platform.
Participate in the development and implementation of ServiceNow applications and modules.
Support the design of ServiceNow solutions in line with best practices.
Troubleshoot and resolve issues to ensure optimal performance and reliability of the ServiceNow instance.
Collaborate with team members to develop system integrations and ensure data consistency across systems.
Assist with the implementation of system upgrades and patches.
Document processes, configurations, and user guides as required.
Provide technical support and training to end-users.
Requirements
Strong Knowledge on IT Service Management (ITSM) processes.
Knowledge on scripting languages such as JavaScript, HTML, and CSS.
Experience with database management and SQL queries.
Familiarity with ServiceNow platform functionalities and capabilities.
Strong problem-solving and analytical skills.
Excellent communication and teamwork abilities.
A willingness to learn new technologies and a proactive approach to task management.