Junior Process Associate (International Voice Process)

Key Skills: Communication Skills | Customer Handling | Voice Process | Sales/Upselling | Problem Solving | CRM Basics

What you'll do:

Handle inbound and outbound customer calls

Provide support and recommend suitable solutions

Work towards performance and conversion targets

Maintain call records and follow quality processes

Who can apply:

Freshers or candidates with up to 1 year of experience

Strong communication skills

Comfortable working in night shifts (US shift)

Willing to work from office in Coimbatore