Junior Client Support Executive

Job Title: Junior Client Support Executive

Location: Ludhiana

Experience: Fresher - 4Years

Employment Type: Full-Time

Job Overview:

We are looking for a dedicated and enthusiastic fresher to join our team as a Junior Client Support Executive. The candidate will be responsible for supporting clients, handling their queries, and ensuring a smooth communication flow between clients and internal teams.

Key Responsibilities:

• Provide prompt support to clients via calls, emails, or chat
• Understand client requirements and assist in resolving their queries
• Coordinate with internal teams to ensure timely issue resolution
• Maintain clear and professional communication with clients
• Track and follow up on client requests and issues
• Maintain proper records of client interactions and support activities

Required Skills & Qualifications:

• Excellent communication skills (verbal and written)
• Basic technical knowledge (IT/software understanding preferred)
• Strong interpersonal and problem-solving skills
• Ability to handle clients professionally and patiently
• Willingness to learn and adapt quickly

Preferred Qualifications:

• Degree in Computer Science, IT, or related field
• Basic understanding of CRM tools or support systems

What We Offer:

• Friendly and supportive work environment
• Learning and growth opportunities
• Hands-on experience in client handling and technical support