Junior Analyst

2-4 Years

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Early Applicant

Job Description

Responsbilities

Responsible for Aladdin Support Mailbox and creating tickets
Responsible for Aladdin System Administration Operational Tasks
Responsible for L1 Tasks with predefined SOPs
Responsible for morning health checks for the critical front office systems and ensure smooth functioning of BAU
Provide production support to business users in Singapore and region within the defined SLA
Understand the business needs and prioritize the competing requirements and deliver according to the agreed timelines
Identify the repeating issues and escalate to permanent Fix. Maintain incident documents
Work closely with internal teams such as Development & Data for the deliveries.
Support audit requirements, engage & participate in DR and BCP activities
Understand the various internal & external regulatory requirements and adhere
Review of the existing systems and recommend improvements

Skills & Knowledge

Minimum 2 years of relevant experience and at least 2 years of production support & helpdesk team experience
Good knowledge of Asset Management business
Knowledge of products such as Trading platform and reference data management and utilities such as Bloomberg is an added advantage.
Able to work under tight deadlines and build a strong team and passionate about the work
Quick learner of both technical and business knowledge
Good interpersonal and communication skills and relationship management