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JSM/JIRA ADMINISTRATOR

Pradeepit Consulting Services
Bengaluru
4-8 Years
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  • Posted a month ago
  • Over 50 applicants
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Job Description

Mandatory Skills:

  • JSM Administration, JIRA Administration, Automation Scripts , Confluence , Zephyr , Script Runner

Role & Responsibilities / Job Description:

  • We are implementing Jira JSM for our client.As part of this, we develop JSM intake forms, create automation scripts, to transition issues between jsm and Jira, and develop automation to automate manual processes.Develop Dashboards using eazy Bi and out-of-the-box widgets.

Roles

The resource will be the tech lead, who will do the following

  • Understand the requirements of the customer
  • Co-ordinate with client stakeholders to clarify requirements
  • Develop automation scripts, workflows, and configurations to implement them
  • Validate them using Zephyr
  • Present it to leadership for approval to deploy
  • Deploy the changes to production
  • Train end users in new functionality
  • Document changes in confluence pages
  • Day-to-day Atlassian tool upkeep and support activities
  • Research on solutions to given requirements
  • Collaborate with Atlassian and community forums for tool shortcomings and alternate options.

More Info

Job Type:
Permanent Job
Industry:
Consulting
Function:
Admin/Secretarial/Front Office
Employment Type:
Full time
Open to candidates from:
Indian

About Company

Pradeepit Consulting Services

PGC Digital, the brand identity of PradeepIT Global Consulting Pvt Ltd, is a Singapore-based global IT services and consulting company. As a trusted partner of SAP, Microsoft, Salesforce, and AWS, we provide enterprise solutions, IT consulting, automation, and IT-enabled services worldwide. Headquartered in Singapore, with an offshore delivery center in Bangalore, India, we have a strong presence in the UK, USA (Florida), Canada, UAE, and India. Our Bangalore hub drives innovation and global operations. Key Highlights 750+ Employees Worldwide (598+ in India) CMMI Level 3 & ISO 9001 & 27001 Certified Great Place to Work® & Best Place to Work for Women Business Units IT Consulting – Digital strategy, advisory, and transformation Enterprise Solutions – CRM, ERP, HCM, HXM implementation ITeS – BPO, KPO & Call Center Services Automation & IT Support Services – AI-driven & infrastructure solutions Engagement Models Extended Team | Dedicated Team | Managed Services | ODC | Staff Augmentation Expertise SAP ECC to S/4HANA Migration Data Management – ETL, SAP Datasphere, SAP MDG Cloud, AI, and Digital Transformation We help businesses achieve agility, scalability, and innovation.

Job ID: 122195113

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Last Updated: 22-10-2025 00:50:37 PM
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