Search by job, company or skills

T

Jr Customer Service Executive - Service Delivery

Tata Communications Limited
Pune, India
Fresher
new job description bg glownew job description bg glownew job description bg svg
  • Posted 27 days ago
  • Be among the first 10 applicants
Early Applicant

Job Description

Job Family Descriptor

a) Key Objective / Purpose of the Job:

The key objective of the position is to provision SDH/ MPLS-TP/SR-EVPN based services on Tata Communication Global Enterprise network. The position will serve as the Technical Authority assisting in deriving implementation guidelines for the Projects. In addition to provisioning new services, the position is also responsible for performing migrations and change managements on the existing customer circuits during critical planned events and downtimes.

b) Major Activities

  • Provision MPLS-TP/SR-EVPN based services on Tata Communication Global Enterprise network.
  • The position requires coordinating with various teams for provisioning related issues and resolving the same.
  • Supporting 24x7 shift activities with flexibility.
  • Provide assistance to team members by way of assisting them in resolving challenging technical problems, sharing knowledge and adhering to quality processes in ensuring objectives are met.
  • The above mentioned configuration of services to be done on primarily on all SDH Devices(ECI/Tejas/Huawei/Ciena) and also include MPLS-TP devices & SR-EVPN (CIENA/HUAWEI/NOKIA), along OTN Configuration.
  • Performing migrations and change managements on the existing customer circuits during critical planned events/ downtimes and ensuring the activity completion in stipulated time frames.

    Knowledge of EMS and NMS system for working in node related and service configuration activities.

    • More Info

    Job Type:
    Permanent Job
    Industry:
    Telecom/ISP
    Function:
    Telecommunications
    Employment Type:
    Full time

    About Company

    Tata Communications Limited

    Tata Communications is a digital ecosystem enabler that powers today&#8217&#x3B;s fast-growing digital economy. We enable the digital transformation of enterprises globally, including 300 of the Fortune 500. We carry around 30% of the world&#8217&#x3B;s internet routes and connects businesses to 60% of the world&#8217&#x3B;s cloud giants.
    We have been a part of the rich heritage of the internet in India. Over the last 25 years, enterprise-enabled services have been essential to the adoption of digital services in the country. Connectivity is an essential fabric of sustenance for the economy. We are committed to enabling Industry leaders in this New World of Communications&#8482&#x3B;, with our unique promise of delivering secure connected digital experiences.
    In 2020, we announced the launch of &#8216&#x3B;Secure Connected Digital Experience&#8217&#x3B; (SCDx), a proposition intended to meet this growing, worldwide demand for new ways of operating, which includes far higher levels of working from home, rising security risks, a shift to digital commerce, and more contactless experiences. It will help companies currently relying on short-term fixes by providing holistic, secure, enterprise-level digital solutions that address current challenges and are fit for the long term.

    Job ID: 144038207

    Jobs by Skill - IT
    Jobs by Skill - Non IT
    International Jobs
    Last Updated: 16-03-2026 06:08:07 AM
    Homejobs in PuneJr Customer Service Executive - Service Delivery