Job Description
About The Company
Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications
Job Description
Operational role that works under direct supervision, responsible for day-to-day customer service operations
Responsibilities
Maintain daily activities and routines.
Ensure SLA are achieved & work proactively to maintain the same.
Maintain Escalation matrix
Troubleshooting
Monitoring
No Work From Home
24x7 Shift
