Jr Cloud Ops Administrator

Job Title: Junior Cloud Ops Administrator

Location: Kochi, India (Onsite)

Permanent - Full Time

About Us

Cyncly is a global technology powerhouse with 2,400+ employees and 70,000+ customers across 100+ countries. Cyncly transforms the way customizable products and spaces are imagined, designed, sold, managed and made. Our end-to-end software solutions connect professional designers, retailers and manufacturers to the world's largest repository of product content. Today, our business spans across the Kitchen & Bath, Furniture, Window, Glass & Door, and Flooring industries with operations in North & South America, Europe, Asia Pacific and Africa.

Cyncly brings over 30 years of experience to deliver more value for our customers through an expanded portfolio of end-to-end solutions. Our global presence allows us to provide world-class support and sales with a local touch, providing the best possible customer experience.

Cyncly is now embarking on an exciting journey as we continue to expand through strong organic growth and complementary acquisitions, backed by leading growth private equity firms specializing in technology.

Build Your Career with Cyncly in Kochi

Kochi is Cyncly's newest hub, opening doors to exciting career opportunities across diverse functions. Here, you'll collaborate with global experts, engage in innovative projects, and grow in a culture that values innovation, flexibility, and continuous learning. With access to top mentors, excellent learning resources, and a flexible and autonomous working environment, you'll have everything you need to thrive.

About the Role

The Junior Cloud Ops Administrator helps support the day-to-day management of cloud infrastructure. This includes monitoring systems, assisting with basic automation tasks, helping manage resources, and supporting issue resolution to keep operations running smoothly and securely. Reporting to the Cloud Ops Leader, the employee will support cloud operations activities by following established guidelines, standards, and best practices. This role requires good attention to detail, a willingness to learn, and an understanding of cloud environments. Working closely with the team, the employee will help with projects that use modern cloud technologies, assisting in tasks such as configuring environments, monitoring systems, and supporting the deployment of web applications.

Key Position Responsibilities Include:

• Collaborate with team members to troubleshoot and resolve issues.
• Assist in setting up and configuring cloud environments (e.g., AWS, Azure, Oracle).
• Manage user access (IAM).
• Assist in monitoring platform performance, alerts, and events.
• Create and update documentation for processes, procedures, and incidents.
• Provide technical support and assistance to users.
• Begin to develop skills in scripting and automation to improve operational efficiency.
• Engage in self-study to learn about new technologies and best practices.
• Assist in monitoring cloud infrastructure (Azure) and reporting issues.
• Help implement cloud configurations following team guidelines.
• Support routine backup activities and learn recovery procedures.
• Follow security and privacy standards when working on tasks.
• Help troubleshoot cloud services by gathering information and escalating when needed.
• Work closely with R&D to support ongoing cloud initiatives.

Required Experience and Qualifications:

• Bachelor's degree in computer science, Information Technology, or a related field.
• Familiarity with cloud platforms (Azure preferred).
• Fluency in spoken and written English is required.
• Familiarity with Azure cloud services and concepts.
• Exposure to scripting (PowerShell, Bash, etc.).
• Basic understanding of networking fundamentals and identity concepts.

Desired Skills:

• Hands-on practice with Azure services.

Working for Us

At Cyncly, we call our team OneCyncly, a reflection of how we work together as one, united by our purpose: powering businesses that bring spaces to life. Our strength comes from our diversity of experiences, perspectives, and skills - and we thrive when we work together with openness, trust, and respect.

Here, you'll join a group of colleagues who take ownership, solve problems, and focus on making an impact. We embrace curiosity, welcome new ideas, and see mistakes as opportunities to learn. You'll have the freedom to work flexibly and autonomously, supported by teammates and leaders who are committed to your growth.

We celebrate the different ways people contribute and encourage everyone - from every background - to bring their authentic self to work. Because when we collaborate, challenge each other, and share what we know, we build something better together.

If you want to work in a place where your ideas matter, your growth is valued, and your work shapes the spaces people live, work, and play in - Come join us.