Jira Administrator

5-7 Years

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Early Applicant

Job Description

The Role

Administer and maintain Atlassian JIRA, JIRA Service Management and Confluence platforms
Design and implement custom JIRA workflows, screens, schemes, custom fields and dashboards
Develop Confluence spaces, templates, macros and knowledge management structures for teams
Collaborate with business users to gather requirements and implement JIRA configurations to meet Agile/Devops delivery models
Manage user permissions, groups, and roles with JIRA and Confluence
Perform regular system audits, cleanup, upgrades and security patches
Integrate JIRA with third-party tools
Develop and maintain documentation on configuration, processes, and best practices
Provide day-to-day support and training to users on JIRA and Confluence usage and capabilities.
Generate reports and analytics using JIRA Query Language (JQL), filters, and dashboards

Ideal Profile

You have at least 5 years experience, ideally within a Database Administrator role.
You possess strong analytical skills and are comfortable dealing with numerical data
You are a strong networker & relationship builder
You are highly goal driven and work well in fast paced environments

What's on Offer