Jira Admin/Atlassian Administrator

Work cross functionally to design solutions that empower various business units to

manage their work in the most efficient manner, with a primary focus on Jira and

Confluence.

• Design and build Jira projects and workflows, focusing on practical and efficient

designs and intuitive user interfaces.

• Develop, document, and coach others on best practices for Atlassian applications,

including project configuration and management.

• Identify and implement continuous improvement opportunities into projects and

how they are used and managed.

• Find creative ways to increase the Atlassian software user base and expand on

application use.

• Design, develop, and facilitate training for new and existing users as needed.

• Troubleshoot issues in a timely manner and implement corrective actions to

prevent recurrence of system-related problems.

• Manage user access control, application permission management, integration,

sandbox management, etc.

• Respond to approved requests for new projects, as well as enhancements to

existing projects.

Qualifications:

5+ years of experience managing and configuring Atlassian products (Jira Software,

Confluence, or other IT ticket management applications).

• 2+ years of project management experience.

• Bachelor's degree in a relevant field of study (e.g., Computer Science, Information

Technology)

• Excellent communication and interpersonal skills.

• Ability to work independently and collaborate effectively in a team.

• Attention to detail and a passion for creating highly impactful projects.

• Familiarity with data security, access controls, and data governance frameworks.

• Excellent problem-solving skills and ability to troubleshoot complex issues.

• Able to perform other duties as assigned.