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Job Title: Sales Diamond Jewellery Specialist
Location: C-Scheme, Jaipur (Work from Office)
Industry: Luxury Jewellery (D2C / Retail)
Employment Type: Full-time
Compensation: INR Upto 35,000 per month + Incentives (upto 15,000 per month)
Working Days : 6 Days Working ( including Saturday and Sunday) with one weekday off.
You should be fluent in English & Hindi + confident about selling on phone/chat.
Who We're Looking For
You've worked on the shop floor of a reputed jewellery chain. You understand solitaires, color-clarity-cut-carat, and how to build trust in high-ticket jewellery sales. You're digitally savvy and ready to bring that consultative magic to our D2C customers via WhatsApp, video calls, and phone conversations.
Key Responsibilities
Engage with inbound leads via WhatsApp, phone, video, or email
Guide customers through product discovery, design options, pricing, and certification details
Build trust and drive conversions for high-value and made-to-order jewellery
Maintain a disciplined follow-up funnel to close warm leads
Upsell complementary products (e.g., rings with earrings, solitaires with bands)
Log all conversations, notes, and statuses into CRM tools
Coordinate with catalog, operations, and production teams for customer requirements
Offer video consultations and live product demos where required
Handle queries related to customization, engraving, delivery timelines, etc.
Requirements
2+ years experience in jewellery sales, preferably with diamond and bridal jewellery
Prior work with organized retail brands is preferred
Strong product knowledge of diamonds, gold purity, hallmarking, GIA/IGI certification
Excellent interpersonal and communication skills English & Hindi a must
Comfortable using WhatsApp Web, Google Sheets, video calling tools, CRM platforms
Self-driven, target-oriented, and emotionally intelligent
Availability to work 6 days a week (including weekends), with weekly offs
What You'll Get
Competitive base salary + performance bonuses
Career growth in a fast-growing D2C luxury brand
Exposure to the future of digital-first jewellery retail
Learn directly from founders & brand experts
A customer-first culture that values trust, style & innovation
Job ID: 135871279