Java Application Support Engineer

**************************Immediate Joiners Only************************************

Creospan is hiring for Java Application Support Engineer

Experience: 5+ Years

Location: Kharadi, Pune Hybrid

About the Role

We are looking for a hands-on Java Application Support Engineer (L2/L3) to join a high-impact production support team. The role involves deep application troubleshooting, microservices and API-level debugging, major incident handling, and RCA ownership for enterprise Java platforms. You will closely work with senior leads and stakeholders to ensure production stability and service excellence.

Key Responsibilities

Provide L2/L3 production support for Java-based enterprise applications

Troubleshoot application issues across Java, Spring Boot, REST APIs, and microservices

Perform log analysis and monitoring using tools like AppDynamics, Splunk, Dynatrace, Grafana

Own major incidents, service restoration, and root cause analysis (RCA)

Handle incidents, problems, and changes using ServiceNow

Collaborate with development, infra, and DB teams for issue resolution

Support deployments, releases, DR drills, and post-release validations

Create and maintain runbooks, SOPs, and operational documentation

Participate in on-call and rotational production support

Required Skills & Qualifications

5+ years of hands-on experience in Java / J2EE application support (L2/L3)

Strong understanding of Spring Boot, REST APIs, and Microservices architecture

Good hands-on experience with SQL / Oracle databases

Experience with ServiceNow (Incident, Problem, Change Management)

Exposure to monitoring and observability tools (AppDynamics, Splunk, Dynatrace, Grafana)

Experience in RCA, DR testing, and failover activities

Familiarity with Tomcat / WebLogic

Basic understanding of CI/CD pipelines and Cloud platforms (Azure preferred)

Strong communication and stakeholder management skills

Company Profile

Creospan is a subsidiary of Creospan Inc., headquartered in Chicago, IL. Since 1999, we have grown into a leading technology consulting and solutions provider, serving clients across Telecom, Technology, Manufacturing, Ecommerce, Insurance, Banking, Transportation, and Healthcare industries. Our team specializes in emerging technologies, helping clients build next-generation products that drive innovation.

www.creospan.com