Job Description
WE are hiring for role: ITSM
WORK MODE: Work from office
Location : Pan India
Exp : 6 to 8 Years
Job Descripdion
Development Expertise on ITSM Modules like Incident Problem Change CMDB SLM SLA Service Catalog Request Knowledge Now Mobile Mobile Agent Virtual agent Predictive intelligence Performance Analytic Surveys and Assessments etc
Expertise on integration web services like RESTSOAP with third party tools
Experience on building custom service portal
Responsible for Solution Building and Team Management
Lead the ITSM Pro instance configuration and development including major releases and routine changes new applications or services and configuration adjustments
Implement automation innovation on ITSM applications and modules
Implement the configuration of new applications or suites during planning requirement gathering design development documentation and rollout phases
MUST HAVEs
At least 8 years experience in designing and implementing the ServiceNow ITSM module
Experience working in an IT Service Management ITIL Agile DevOps environment
Excellent Knowledge of webbased development languages specifically JavaScript Ajax HTML CSS and ServiceNow APIs Web Services
Expertise in ServiceNow Coding java script business rules client scripts UI Policies etc
Expertise on ServiceNow ITSM in ServiceNow
Expertise on RESTSOAP based integrations
Certifications Preferred
oServiceNow Certified System Administrator CSA
oServiceNow Certified Application Developer CAD
oServiceNow Certified Implementation Specialist ITSM CISITSM
This job is posted by
Aishwarya.K
Business HR - Day recruitment
Cortex Consultants LLC (US) | Cortex Consulting Pvt Ltd (India) | Tcell (Canada)
US | India | Canada
www.cortexconsultants.com
oITIL v34 Foundation
