ITIL Release and Deployment Specialist

What you will be doing:

• Define Technical Release deployment and Management processes
• Incorporate Continual Service Improvement into Release Management processes
• Manage and maintain an overview/baseline of all versions of all products in a MBP software package
• Ensure that each release build is complete
• Create Harness build tickets. Deliver Harness builds to Deployment Management and communicates contents
• Assure the quality of release instructions
• Understand and manage technical/system dependencies between various components in a release, including back out processes
• Understand and ensure no regression errors arise from packaging sequence
• Ensure that each defined release will be deployed consistently in every environment it is installed to
• Identify potential improvement to deployment artefacts and tooling for the various components
• Responsible for Leadership/coordination and success of all deployments into environments
• Responsible for scheduling deployments into environments (proactively or at environment owners request)
• Handle on-demand deployment requests negotiating flexibility, challenging stakeholders and expectation management
• Responsible for management playbook creation, mock event organization and orchestration and production deployment event execution / orchestration including enhanced oversight post deployment
• Able to drive resolution of complex triage issues, leading a team of SMEs in a resolver group to find solutions to unblock release testing or raise engineering defects through driving to root cause

What you bring:

• Overall experience of 8+ years
• Mandatory experience into Release Management and deployment.
• Knowledge of Jenkins, Harness, CICD, Azure
• Applications: OneNote, Teams, Outlook, Jira, SNOW
• Build tool: Bit Bucket, SVN, GIT, GitLab, Maven etc.
• Soft Skills: Communication Skills, Problem-Solving and Critical Thinking, Adaptability and Flexibility, Time Management and Prioritization, Collaboration and Teamwork, Leadership and Team Management and Stakeholder Management