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ITIL-Incident Management

2-4 Years
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  • Posted 15 days ago
  • Over 100 applicants
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Job Description

  • Manage and coordinate incident management processes in line with ITIL best practices.
  • Ensure timely resolution and proper escalation of incidents to minimize business impact.
  • Monitor, track, and document incidents accurately within the IT service management tool.
  • Collaborate with cross-functional teams to identify root causes and implement preventive measures.
  • Maintain communication with stakeholders throughout the incident lifecycle.
  • Participate actively in shift handovers and rotational shifts as required.

More Info

Job Type:
Employment Type:
Open to candidates from:
Indian

About Company

IZee Manpower is well established Recruitment outsourcing company providing services in the area of Talent Sourcing. Incepted in 2005, IZee provides high end HR placement and consulting services and work for all levels across the breadth of manpower hierarchy across multiple locations in IT & Engineering domains

Job ID: 126956411