ITAM Implementation Engineer

About Us

Hectae Analytics and Software Solutions specializes in IT infrastructure implementation

and solution delivery. As a Device42 implementation partner, we work closely with global

clients to discover, document, and manage their entire IT landscape from on-premises

data centers to hybrid cloud environments.

We operate at the intersection of networking, virtualization, and enterprise technology,

delivering infrastructure visibility solutions that help organizations make smarter, faster

decisions.

Role Overview

We are looking for an Implementation Engineer to lead and support infrastructure

implementation activities for our clients. This is a hands-on technical role suited for

someone with solid experience in server environments and virtualization, who is

comfortable working across diverse enterprise IT landscapes.

You will work directly with clients to understand their infrastructure, configure and deploy

solutions, and ensure successful delivery from kickoff to go-live.

Key Responsibilities

• Implementation and configuration of Device42 ITAM solution for enterprise clients

• Perform network and infrastructure discovery across physical, virtual, and cloud

environments

• Work with client teams to understand existing server and virtualization setups and

translate them into system configurations

• Manage setup, validation, testing, and handover during project delivery

• Troubleshoot implementation issues and provide technical guidance to clients

• Document configurations, discoveries, and environment-specific implementation details

• Collaborate with engineers and project leads on delivery timelines and client

communications

Required Skills & Qualifications

• 1+ year of hands-on experience in IT infrastructure, server administration, or

virtualization

• Strong working knowledge of virtualization platforms — VMware ESXi, vCenter, Hyper-V,

or equivalent

• Solid understanding of Windows Server and Linux/Unix environments

• Good grasp of networking fundamentals — TCP/IP, VLANs, subnetting, routing &

switching

• Relevant certifications such as VCP, MCSA, RHCSA, CCNA, or equivalent

• Bachelor's degree in engineering, Computer Science, IT, ECE, or a related field

• Strong analytical and problem-solving abilities

• Good verbal and written communication skills with the ability to engage client technical

teams directly

Preferred Skills (Good to Have)

• Hands-on experience with cloud platforms — AWS, Azure, or GCP

• Familiarity with ITSM tools or enterprise IT platforms

• Prior experience in IT infrastructure implementation or solution delivery roles

• Exposure to CMDB, DCIM, or ITAM platform