- This role includes contribution on Proposals, Content Management New collateral development.
- This will involve writing, editing and sourcing compelling content for Genpact s Proposals/RFPs/RFIs.
As part of this, you will be required to
- Participate in storyboard sessions with bid / proposal team members and key partners
- Re-write / edit proposal responses from a variety of partners, typically involving contributions from sales, marketing, technical / product teams, finance, commercial, legal and delivery
- Handle a network of subject matter authorities to cover the proposal use case and its components - enabling functions, domain specialists, solution leaders +Vendor partners to demonstrate external expertise for quick impact
- Collaborate with business and functions to plan and develop content by conducting interviews, reviewing solutions/ideas with SMEs key partners
- Build and handle a repository of domain-specific content basis the requirements of each partner group
- Identify gaps in the content library; develop new content to address gaps
- Coordinate writing schedules, format, reproduction, and proposal delivery
- Develop taxonomies and metadata framework for grouping and tagging content
- Measure report efficiency of the content artefacts built: Use content management systems to analyze traffic and user engagement metrics
- Follow and implement quality Standard Operating Procedures (SOPs) guidelines and ensure compliance to the Genpact brand and tone
- Stay up-to-date with developments in content management and generate new ideas to draw audience s attention
Qualifications we seek in you!
Minimum Qualification:
- Excellent writing skills with ability to communicate our solutions and recommendations in a persuasive succinct manner.
- Should be able to construct a proposal storyline clearly articulate win themes convey key messages to bring out the value proposition
- Knowledge understanding of business drivers, processes in the ITES/BPS industry
- Content knowledge on Industry verticals (Banking Financial Services, Consumer Goods, Retail, Healthcare, Insurance Manufacturing) Service lines (Finance Accounting, Sourcing Procurement, Digital, Transformation/Consulting Services)
- Aptitude awareness for using available content repositories, and innovative tools; Proposal automation software like RFPIO, QVidian (or similar) experience powerful research skills, analytical ability, and openness of thought
- Good interpersonal and time-management skills
Attention to detail
- Experience in working with visual content mediums including Videos and Telestrations will be an added advantage
- Excellent partner management (esp. senior folks) with shown experience of working with multiple partners
- Preferred qualifications
- Graduate/Post in English business writing
- Prior exposure with Proposal Writing/management, Technical writing, business/marketing communication pre-sales, Knowledge management, or business research
