Job Summary:
We are a creative agency looking for a Systems Administrator to manage our office infrastructure. You will be responsible for network uptime, bandwidth management, and the physical maintenance of high-performance workstations (Windows & Mac).
Responsibilities:
Network & Connectivity
- Manage office internet infrastructure (Dual-ISP setup).
- Configure and monitor Load Balancing to ensure bandwidth is distributed efficiently between upload/download tasks and general browsing.
- Troubleshoot network latency, packet loss, or downtime immediately.
- Manage local LAN, Wi-Fi access points, and switch configurations.
Hardware & Maintenance
- Windows Fleet: Maintain Heavy workstations used for 3D rendering and video editing. Perform regular stress tests, thermal monitoring, and physical cleaning (dust/fans) to prevent throttling.
- Mac Fleet: Support Mac Mini (M1-M4) and MacBooks. Ensure OS stability and connectivity.
- Troubleshooting: Diagnose and fix hardware failures (RAM, PSU, GPU) and software conflicts.
- Assembly: Assemble custom desktop configurations for the design team if required (selecting and installing components).
Requirements
- Proven experience as a System Administrator or Network Administrator.
- Strong knowledge of Load Balancing, Failover configurations, and Router/Switch management.
- Deep understanding of PC Hardware (GPU/CPU thermals, Power Supply requirements).
- Hands-on experience with Windows 10/11 troubleshooting and macOS Support.
- Ability to physically maintain equipment (cleaning, cable management, parts replacement).
Nice to Have
- Experience building custom PCs from scratch.
