Experience: 5 to 8 Years
Minimum Requirements
- Bachelor's degree in Information Technology, Computer Science, or a related field.
- 5+ years of progressive IT experience,
- Proven experience in:
System Administration (Windows/Linux)
Active Directory & Group Policy
Google Workspace administration
Network Infrastructure and Firewall Management
Endpoint management and IT support services
Monitoring Tools such as Zabbix
- Strong understanding of security frameworks, especially ISO 27001, and regulatory IT compliance.
- Excellent communication and troubleshooting skills.
Key Responsibilities
IT Operations
- Manage the local IT team across helpdesk, infrastructure, and systems functions.
- Ensure 24/7 availability and performance of IT systems, including hardware, software, and networking.
- Oversee IT onboarding/offboarding and enforce access control policies and role-based permissions.
- Maintain accurate inventory of all IT assets, licenses, and configurations.
System Administration
- Administer and maintain on-premise and cloud-based servers (Windows/Linux).
- Manage Active Directory, Group Policy, DNS, DHCP, and system patching.
- Maintain and support Google Workspace, (Gmail, Drive, etc.) and Microsoft 365.
- Ensure system resilience through backup solutions, regular testing, and capacity planning. Implement and manage device compliance, software deployment, and policy enforcement.
Network & Firewall Management
- Oversee LAN/WAN operations, including switches, routers, firewalls, enterprise Wi-Fi, and VPNs.
- Manage Fortigate enterprise-grade firewalls and ensure secure perimeter configurations.
- Continuously monitor network performance, resolve bottlenecks, and implement redundancy strategies.
- Coordinate upgrades, network segmentation, and secure remote access controls.
Cybersecurity & Compliance
- Enforce corporate cybersecurity policies locally, ensuring secure infrastructure and endpoints.
- Deploy and monitor endpoint protection, MFA, data loss prevention (DLP), patch management, and MDM.
- Support internal audits and maintain compliance with frameworks such as ISO 27001.
- Assist in the development and execution of disaster recovery and business continuity plans.
- Log and respond to security events and coordinate with the global Security Operations Center (SOC).
Vendor & Procurement Management
- Maintain relationships with local IT vendors, ISPs, and service providers.
- Oversee IT procurement and license renewals.
Cross-Functional Collaboration
- Work closely with global IT, Cloud Teams, and Information Security teams on shared infrastructure and cloud initiatives.
- Provide insights into technology improvements from a local operational perspective.
- Regularly report on IT metrics, system performance, risks, and recommendations to senior leadership.
Skills: enterprise,it,network,infrastructure,active directory,security,operations,admin
