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IT Support Specialist- planner

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  • Posted 18 days ago
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Job Description

Job Description

Duration:

long term

Shift:

2

Remaining Positions:

1


Details:

LCM Planner (Lifecycle Management Planner)

Role Purpose:
Owns the planning and coordination of lifecycle management activities, ensuring timely execution of migrations and upgrades across regions.

Key Responsibilities:

  • Develop and maintain migration schedules and forecasts (weekly trackers and 3-week outlook).
  • Plan and coordinate Windows migration cycles, VDI/DaaS adoption, and cloud migration initiatives.
  • Communicate migration plans to users and designated liaisons for remote offices.
  • Update ServiceNow and maintain accurate workflow documentation.
  • Identify exceptions requiring parallel upgrades (e.g., EOL hardware, incompatible apps).
  • Leveraging Management Studio (migration tool), to provide transpernacy on migration progress.
  • Review previous year's plans and adjust for current migration cycles.
  • Perform other tasks as required.

Job Requirements

Details:

Required Skills & Competencies:

  • Strong organizational and planning skills with attention to detail.
  • Ability to manage multiple priorities and communicate effectively across teams.
  • Familiarity with Windows 10/11 upgrade processes, VDI/DaaS strategies, and cloud migration frameworks.
  • Proficiency in ServiceNow and workflow visualization tools.

#LI-ONSITE#LI-AP1

Pay Range:

$ 800000.00 - $ 1100000.00


More Info

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About Company

We are a global company with 30 years of experience in the market, offering a robust selection of services such as automation, cloud, Internet of Things (IoT) and user experience (UX).Today, we provide a broad portfolio of solutions, combining innovative consulting, marketing, mobility, personalized campaigns and artificial intelligence services with traditional solutions such as service desk, field service, and outsourcing (BPO). We maintain our excellence by investing in technological innovations, the best partnerships, acquisitions of companies worldwide, and the hiring of highly trained professionals.

Job ID: 136773813