IT Support Engineer

Qualification: Graduation

Experience: 1 to 5 years

Location: Makarba -Ahmedabad

Open Position: 2

Job Description

Position: IT Support Engineer/Executive

Location: Makarba -Ahmedabad

Experience: 1 to 5 years

Industry: IT Support / Financial Services / Broking

Shift Time: Rotational Shifts

1st Shift 5:00 AM to 2:00 PM

2nd Shift 2:30 PM to 11:30 PM

• Job Description
  
  

We're Hiring: IT & Broking Support Engineer

Location: Makarba, Ahmedabad

Shift: Rotational

Experience: 2+ Years

Join our IT & Broking Operations team and play a key role in keeping our trading systems running smoothly — from application support to infrastructure management.

Job Descrption

• Support trading platforms — Money Maker (Saral), Greek, XTS (BOD/EOD)
• Troubleshoot and resolve trading application issues
• Coordinate with multiple teams for smooth day-to-day operations
• Handle exchange connectivity, troubleshoot issues, and provide technical support.
• Support IT infrastructure — hardware, network, and help desk support
• Maintain tickets, SLAs, and reports for timely issue resolution
• Handle asset management and provide monthly reports
  
  

What we're looking for:

• 2+ years experience in IT/trading application support
• Knowledge of Windows OS 10/11, Active Directory (user creation & domain join), and basic networking (TCP/IP, LAN/WAN)
• Skilled in troubleshooting trading software and supporting internal & external customers.
• Strong communication skills & a proactive, self-driven attitude
  
  

Joining: Immediate / short notice preferred

Interested applicants can share their profiles at: [Confidential Information]

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